What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded yesterday with confirmation and it did not upgrade me? what 's the deal?

    Asked by youpdaddy on September 06, 2012 at 01:35 PM
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    Answered by pinoytech on September 06, 2012 at 01:40 PM

    Hi youpdaddy,

    You are already activate to a PREMIUM account upon checking. To see the changes of your account, kindly log out in to your JotForm account then delete your browser cache/cookies and log back in.

    Thank you!