Text Field: Numbered list is shown as bullet list

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    iconicperformances
    Asked on October 15, 2017 at 11:34 AM

    In the form I created, there is a great deal of Numbered points, however when I do a preview or test the from, all the numbered bullet points are displayed as bullets rather than the numbers points that it is set as.

    What have I done wrong?

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    BDAVID
    Answered on October 15, 2017 at 02:58 PM

    Thanks for bringing this up to our attention, I can confirm the issue, it looks okay in edit mode:

    1508093757numberedlist.png

    However, when the form is previewed, the bullets are shown instead: https://form.jotform.co/72875752326869 

    1508093868bullets.png

    I have forwarded this to our back-end team. You will be notified via this thread when the issue gets fixed.

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    iconicperformances
    Answered on October 17, 2017 at 07:34 AM

    Any updates on this.  Quite important for me with our terms and conditions and its reference number clauses.

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    Jan
    Answered on October 17, 2017 at 11:16 AM

    Sorry for the inconvenience. Unfortunately, we do not have any updates yet regarding this.

    For the meantime, please try to insert this CSS code to fix the issue:

    .form-html ol {
    list-style-type: decimal;
    }

    Here's a guide on How-to-Inject-Custom-CSS-Codes. Here's the result:

    150825291510-17-1rp7v.png

    We will let you know via this thread once this issue is resolved.

    Thank you for your understanding.

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    iconicperformances
    Answered on October 17, 2017 at 06:21 PM

    It worked for some of the clauses but in one of the sections, in page 4 of the actual form or Preview it goes well until number point 72 and then it starts at numbered point 1 and continues from 1, rather than 73.

    However in the Edit Window it shows and counts correct for the same thing.

    I have looked at the HTML code and it looks correct and I can't see the error.

  • Profile Image
    BDAVID
    Answered on October 17, 2017 at 07:35 PM

    It does not work because all the text starting from number 72 is located in a different Text field:

    1508283249notthesame.png

    You need to put all text in one Text field only, if you want to continue with the correct index. Let us know if you have more questions.

  • Profile Image
    iconicperformances
    Answered on October 17, 2017 at 07:55 PM

    BDAVID, that does not work due to the limitations JotForm has on truncating Text Fields in excess of 65KB.  Please refer to https://www.jotform.com/answers/1273645-Long-email-templates-are-being-truncated#5

    Where you also responded.

    Your assistance with this matter would be greatly appreciated.

  • Profile Image
    Jan
    Answered on October 17, 2017 at 10:31 PM

    I was able to replicate the issue. Please give me more time to work on this. I will contact you once I have an update. Thank you for your patience.

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    Jan
    Answered on October 18, 2017 at 04:54 AM

    Sorry for the delay. Upon checking, it seems that it is related to the original issue escalated by my colleague BDavid. 

    This ticket is already assigned to one of our developers. The priority status is set to "Important". We will update you on this thread once an information is available.

    Thank you for your patience.