Why our forms disabled ?

  • Profile Image
    marmaraweb
    Asked on September 06, 2012 at 01:54 PM

    Why our forms disabled ?

  • Profile Image
    gori-mathew
    Answered on September 06, 2012 at 02:42 PM

    Hi,

    Your account is affected by a server glitch that we're currently experiencing. Our developers are working hard to fix it the soonest time possible.

    I have reset your form submission counter and your account should be working fine.

    Our development team has migrated our databases to a more powerful server cloud and this caused a  data replication problem between our servers, so this caused  some of the counts were increased incorrectly.

    Please check the data on Excel and compare it to your emails, and if you see any missing entries in the Excel, then please let us know and we will look into it further

    We are sorry for the inconveniences caused to you .