Clear conditionally hidden field values

  • SWISS_MEDTECH
    Asked on October 16, 2017 at 10:29 AM

    Dear Guys,

    I have a huge issue regarding the condition settings on my form.

    Everything works like a charm, however there is one little bug that is freaking me out. 

    Lets first start with the form:
    https://eu.jotform.com/build/72881485297371


    When I click on "would you like to register an additional colleague", the condition forces following to open: "How many attendees would you like to register". SO FAR SO GOOD. 

    Now here is the problem:
    When clicking on 1 or 2 attendees, and afterwards click on "No" on "Would you like to register an additional colleague" the 2nd & 3rd person contact fields do not disappear.

    I am desperate for your help.

    Many thanks,

    Mario


    Page URL: https://form.jotformeu.com/72881485297371
  • Elton Support Team Lead
    Replied on October 16, 2017 at 12:05 PM

    Here's how to fix it.

    In your form settings, change Clear Hidden Field Values to Clear On Being Hidden.

    Clear conditionally hidden field values Image 1 Screenshot 20

    If you need further assistance, let us know.

  • SWISS_MEDTECH
    Replied on October 17, 2017 at 2:43 AM
    THAAAAAAAAANK YOU SO MUCH!!
    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Montag, 16. Oktober 2017 18:06
    An: Mario Ladani
    Betreff: Re: Issue with Condition
    A new response has been received:
    [JOTFORM]
    Answered by EltonCris
    Here's how to fix it.
    In your form settings, change Clear Hidden Field Values to Clear On Being Hidden.
    [https://shots.jotform.com/elton/chrome_2017-10-17_00-02-01.png]
    If you need further assistance, let us know.
    View this thread on browser » Unsubscribe Thread
    1508169944
    ...