Shipping Address missing/Need to remove payment integration

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    Asked on October 16, 2017 at 11:25 AM

    Hello. I am new to JotForm and have created a form that needs some help. The address field is not populating when I try to fill out a test form. 

    Also, the form was created from a template and is trying to integrate with PayPal. I want to remove this but don't see where to do so. 

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    Answered on October 16, 2017 at 12:33 PM

    You have a Paypal field in your form. You can delete it if you want to.

    If you want to create the same product fields without payment integration, use the Purchase Order tool. Guide:

    The address fields in your form are fine. Could you please give us more details on how you are populating these fields? Let us know what you are trying to achieve here so we can help you.


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    Answered on October 16, 2017 at 01:43 PM
    This was exactly what I needed thank you. I got it setup correctly now.
    We are creating a form to collect orders for a holiday special. We do not want anything to be billed until the orders are processed internally.
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    Answered on October 16, 2017 at 01:52 PM

    We are glad to hear that this is sorted now.

    Cheers! :)