Why I'm getting JotForm https error?

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    UCHAdmin
    Asked on October 16, 2017 at 02:45 PM

    Hello I am noticing that after I updated my sites to "https" I am noticing that your jotforms are detected as unsecure and are being blocked by the browsers.....

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    Nik_C
    Answered on October 16, 2017 at 03:01 PM

    That's hard to happen since our forms are HTTPS by default. Unless you used HTTP purposely when embedding.

    Where on your website you have your form embedded so we can check?

    We'll wait for your response.

    Thank you!

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    UCHAdmin
    Answered on October 16, 2017 at 03:06 PM

     https://rosemontplaza.com/maintenance/


    it is on this page but does not show up. I have another site that it shows up on but that is when i paste in the entire form code.........

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    Nik_C
    Answered on October 16, 2017 at 03:24 PM

    I'm not sure where the form is embedded since it is not showing, but from the Browser console, I see that the issue is that you embedded the form with HTTP in HTTPS page so it is not showing.

    If I'm not mistaken you used embed code method:

    1508181793Screen Shot 2017-10-16 at 9.25

    And in your website's code, it is showing as HTTP:

    1508181837Screen Shot 2017-10-16 at 9.26

    So that is the cause of the issue.

    Instead, please try with this code:

    <script type="text/javascript" src="https://form.jotform.com/jsform/70595115432958"></script>

    Let us know if you have any further questions.

    Thank you!

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    UCHAdmin
    Answered on October 16, 2017 at 03:37 PM

    looks like the problem was with the forms wordpressplugin that I was using. Which sucks but using the embedded method work just fine . thanks!