Form Status&Error Message: form shows as deleted even though it was restored.

  • Profile Image
    solomonlujan
    Asked on October 16, 2017 at 03:37 PM

    A jotform was recovered from the trash but the link still says it has been deleted. Is there way to fix the link so it shoots to the working form? I've republished the old link but still no luck...


    undefinedundefined


  • Profile Image
    BDAVID
    Answered on October 16, 2017 at 04:16 PM

    I have reported this to our back-end team. You will be notified via this thread when the issue gets fixed.

  • Profile Image
    gizem
    Answered on October 19, 2017 at 09:22 AM

    Hello,


    I have checked your form (https://form.jotform.com/72675031227150) and I can see it as seen below:
    1508418275Screen Shot 2017-10-19 at 3.58

    I suggest you to clear your browsers caches and try again. Let us know if the problem still persist. We are waiting for your reply. Thank you.