I can not access my accout

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    Asked on October 16, 2017 at 05:22 PM

    Dear Sir or Madam,

    As I can see my account is blocked right now.

    I would like to know why and what I can do to unlock it because I am not finished with my research.

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    Answered on October 16, 2017 at 07:47 PM

    I have checked your account and see that it is suspended due to the Russian loan application form http://www.jotformeu.com/form/72607245822355 which is collecting passport copies and sensitive information. Unfortunately, it is not allowed to collect any sensitive information on the form using plain text fields.

    Please refer to our terms of usage for more information on phishing. In order to activate your account, it is required the guilty fields on the form. 

    Hope this information helps!