What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    submission counter is not resetting

    Asked by joeysoutback on September 06, 2012 at 04:51 PM

    Our form submission counter is not resetting and we have gone over quota and now our form is disabled. Can you please reset/refresh this for us.


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    Answered by jeanettebmz on September 06, 2012 at 04:58 PM

    The account has been reset, however I have moved your forms to your premium account