Forgotten Password

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    Asked on October 17, 2017 at 01:31 AM


    Seems that I have forgotten my password.  Never logged out of Jotform so always have access.  I want to log into the app on my phone and I can't log in.

    Tried changing the password on the website, but I have to be able to remember my password to change the password.

    Help please!!??

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    Answered on October 17, 2017 at 03:28 AM

    I would like to recommend you to try logging out of your current session. Then please send yourself a password reset instruction email. You can find the "Forgot password" link in the login panel. 


    When you click on the "Forgot password" link, you just need to enter your Jotform user or the related email address of your account.

    1508224745Screen Shot 2017-10-17 at 10.1

    If you encounter any issue while you are refreshing your password, you are able to contact us as a guest user by mentioning your username "nb3electrical".