- RavindrakaleAsked on October 17, 2017 at 02:21 AM
I cant access my account. I have tried to recover the password but i cant received the mail to reset password in my rediffmail account. if possible kindly help me.
- JotForm SupportliyamAnswered on October 17, 2017 at 03:33 AM
I checked the email logs in relation to your email address and noticed that there had been numerous password reset instructions sent to your email. Please check your spam folder for the instructions if in case the emails are not found on your inbox.
If you are using an email client application such as Eudora or MS Outlook, and the emails are not found in your spam/junk mail folder, please visit your webmail instead (go to your mail server's web page and login to your email account). Next, check your spam folder there. Chances are, the emails landed on the spam folder there which prevented your email client app to download/sync your emails to your email client.
Feel free to get back to us if you have additional questions.