- phieronsAsked on October 17, 2017 at 04:09 AM
Hello. I have embedded the form I created in my website. It looks fine on the PC version but doesn't appear on either of the pages for the mobile version. How can I make it appear?
- JotForm SupportNik_CAnswered on October 17, 2017 at 04:53 AM
I tested your form but I wasn't able to replicate this issue, I tested on iPhone 6 and 7. The form is showing properly.
On which mobile devices did you test your form?
- phieronsAnswered on October 17, 2017 at 04:59 AM
Many thanks for your efforts. I was testing on a Samsung tablet and a Motorola phone. Since then I have managed to go back into the form and use a different embed code (I saw some advice on this on the website) which seems to have worked on one of the pages. Unfortunately the other page "English" seems to have stopped working entirely with the new code so I am talking to the hosting company to see if they can restore the page. I will then be able to see whether or not the form is working. I will update you later if things haven't been resolved.
- JotForm SupportEltonCrisAnswered on October 17, 2017 at 06:25 AM
Your form appears to be working fine on the English page as of checking it on mobile. I presume this is already resolved.
Please let us know if you have any other questions.
- phieronsAnswered on October 17, 2017 at 06:43 AM
Thanks guys. It is all fixed. The trick was to change the embedded code. I looked up the specific code for Weebly and that did the job.