What happens if we go over our monthly submission limits

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    Asked on October 17, 2017 at 08:30 AM


    our current plan allows 1000 monthly submission. 

    What happens when we exceed that? Does that automatically upgrade our plan or would the form stop working?

    Thank you,

    Dana Retova

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    Answered on October 17, 2017 at 11:20 AM

    If any of the monthly limits are exceeded, after 24 hours all forms will be disabled.  It would require either manually upgrading to a higher subscription or waiting for the monthly reset in order to restore the forms.