What happens if we go over our monthly submission limits

  • nightofchances
    Asked on October 17, 2017 at 8:30 AM

    Hi,

    our current plan allows 1000 monthly submission. 

    What happens when we exceed that? Does that automatically upgrade our plan or would the form stop working?

    Thank you,

    Dana Retova

  • David JotForm Support
    Replied on October 17, 2017 at 11:20 AM

    If any of the monthly limits are exceeded, after 24 hours all forms will be disabled.  It would require either manually upgrading to a higher subscription or waiting for the monthly reset in order to restore the forms.