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bakingfreshAsked on October 17, 2017 at 8:32 AM
Hello,
Currently I am on the Bronze package, which renews every 17th. But my limits have not been renewed today. Today my plan should renew but it has not, and I am approaching the submission/form views limits fast from my previous 30 days and it needs to be updated asap.
Kind Regards
Clive
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David JotForm SupportReplied on October 17, 2017 at 11:28 AM
Submission limits reset on the first day of each calendar month for all users, regardless of when the subscription was created. The next reset will be November 1st.
I see you have already upgraded to Silver. You can always downgrade back to Bronze when you no longer need the extra limits.