Getting an "AUTOSUSPENDED" message when trying to log in to the account

  • scott_krech
    Asked on October 17, 2017 at 10:40 AM

    Hey all...

    Noticed one of my forms was down, so tried to log in to see what was up and after NOT being let in, I reset my password but I STILL cannot log in. 

    Thanks for your help with this important matter!


    Respectfully yours, 

    Scott Krech


    Jotform Thread 1275211 Screenshot
  • Mike_G JotForm Support
    Replied on October 17, 2017 at 12:20 PM

    It seems that you have already opened a thread regarding the issue.

    https://www.jotform.com/answers/1275207

    One of my colleagues is already assigned to it and I would suggest you refer to that thread to avoid confusion.