The system keeps booting me out and saying I'm not signed in

  • thestartuppartners
    Asked on October 17, 2017 at 11:31 AM

    The system keeps booting me out and saying I'm not signed in.

    Jotform Thread 1275281 Screenshot
  • Maeve JotForm Support
    Replied on October 17, 2017 at 11:40 AM

    Your account is active. Check it and if the issue continues please let know us.

  • thestartuppartners
    Replied on October 17, 2017 at 12:43 PM
    I still can't login... It keeps saying that I have reached my login attempt
    limit.
    ...
  • David JotForm Support
    Replied on October 17, 2017 at 1:40 PM

    We limit the number of log in attempts per hour.  Once the limit resets, it should allow for logging in to your account once again.  You may need to not have any login attempts for a period of time to allow for it to reset.