Not valid link error when verifying my email account

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    abarge79
    Asked on October 17, 2017 at 01:46 PM

    How can I change the sender address name to show something other than JotForm? See attached. 

    Also, when I try to verify my email account, I get an error indicating 'Not valid Link'. I have tried multiple times. The two users I added to the account also get the same error. 

  • Profile Image
    EltonCris
    Answered on October 17, 2017 at 02:44 PM

    You can change the sender name and sender email when you edit your email notification.

    Here's how:

    With regards to the invalid link error when verifying your account email, we are aware of this issue. I'll forward this to our developers so you will be informed once this is fixed.

  • Profile Image
    abarge79
    Answered on October 17, 2017 at 03:43 PM
    Perfect. Thanks. Not sure how I missed that.
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