Adding Logo to Form

  • Profile Image
    Asked on October 17, 2017 at 02:57 PM

    I'm unable to get our logo to show up on my forms.  It appears to upload but never shows.  Any ideas?

    Thank you,


  • Profile Image
    Answered on October 17, 2017 at 04:14 PM

    You have two forms on your account and they do not have a logo. 

    How are you trying to add a logo to your form? Are you using "Add Your Logo" option at the top of the Form Builder? Also which option did you use Upload, Archive or Enter URL? 

    I tested all three options and they are working properly.


    Please try again to add a logo to your form. If you are still unable to add it, tell us which option are you using and provide us your logo.

    You can also use an Image field to add your logo.


    Let us know if you need further assistance.