What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Notification Email not working-Go Daddy say's wrong server used?

    Asked by cfranson on January 30, 2011 at 10:27 AM

    I can't seem to get my notification emails to come through to my GoDaddy address.  I get Error 550.  I contacted GoDaddy and forwarded them my bounce back.  They said that the server used is incorrect.  It is currently "smtp.secureserver.net"  They said you should be sending to, "relay-hosting.secureserver.net"  Is that something I can control or do you need to change something?

    I pulled this off the GoDaddy website. Maybe it's useful to you.

     you use the mail() function in your PHP, you do not need to specify an outgoing mailserver. If you are using some other method besides mail() in your PHP code, userelay-hosting.secureserver.net for your relay server.

    I hope we can get this worked out.  I love your company and your continuing support!
  • Profile Image

    Answered by cfranson on January 30, 2011 at 04:19 PM

    Please disregard and delete this post.  Working too late into the night!  Was using wrong email address.  My apologies.  All is working as it should!!