My form will not verify my paypal API details. Am I doing something wrong?

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    hemsleycc
    Asked on October 18, 2017 at 04:06 AM

    Hello,

    I am trying to verify my paypal pro form on my form and I keep getting this message - Invalid Configuration - This transaction cannot be processed due to an invalid merchant configuration

    I have copied and pasted all the details from Paypal a few times and it wont work - please help :)

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    BJoanna
    Answered on October 18, 2017 at 06:47 AM

    The problem seems to be related to your PayPal Pro merchant account configuration.

    You can check the error code information on this page:

    10500  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when you have not agreed to the billing agreement.

    10501  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when the billing agreement is disabled or inactive.

    Please make sure that you have enabled and agreed to the billing agreement option under PayPal account.

    When I tested your form I saw that you are now using Paypal Standard and that you form is working properly. I was redirected to the Paypal checkout page when I submitted your form.

    Let us know if you need further assistance.