My account is AUTOSUSPENDED

  • guilherme737
    Asked on October 18, 2017 at 5:57 AM

    Hi,


    I registered but I was never able to log in from my account, always with the same message: AUTOSUSPENDED. Can you help me?

  • Elton Support Team Lead
    Replied on October 18, 2017 at 8:40 AM

    Your account was autosuspended for asking username and password information.

    My account is AUTOSUSPENDED Image 1 Screenshot 20

    Note that asking this type of information is against our terms.

    We have unsuspended your account but we are obligated to remove these fields in your form.

    Please do not recreate these fields and refrain from asking login information to avoid account suspension.

    Thanks