company logo disappears when i print

  • FuntasiaUK
    Asked on October 18, 2017 at 6:39 AM

    Hi,

    Please can you tell me if it is possible to have the company logo which is on the form on the submission that comes back in so that when downloaded as a PDF it is on the print out?

    Emma 

    Jotform Thread 1276114 Screenshot
  • aubreybourke
    Replied on October 18, 2017 at 9:20 AM

    Hi you can customize the PDF so that when you download/or attach a PDF it will look like how you set it up. Please see this guide:

    How to Customize PDF Submissions Report  

  • FuntasiaUK
    Replied on October 20, 2017 at 4:57 AM

    Thank you for sending the link above. Am I only able to add the logo by using a URL link?

  • Marvih
    Replied on October 20, 2017 at 9:59 AM

    If you have an image field in your form, You may add it as a field.

    company logo disappears when i print Image 10

  • FuntasiaUK
    Replied on October 23, 2017 at 6:16 AM

    As you will see from the attached file I have tried this but the logo field does not appear in there!

    Please help1508753410header Screenshot 10

  • Marvih
    Replied on October 23, 2017 at 10:49 AM

    You cannot add the logo as a field. Just the image field.

    You can add an image field and set it as hidden, then you add the image field with your logo in the PDF.

    company logo disappears when i print Image 10

    company logo disappears when i print Image 21