- jjheaAsked on October 18, 2017 at 08:55 AM
I wanted to upgrade from free to monthly but it looks like it has set me up to a yearly account .
- JotForm SupportcandyAnswered on October 18, 2017 at 10:52 AM
As far as I see, you have upgraded your account to Bronze Yearly (order number: INT171018-3887-67362) plan today.
If you prefer, we can refund your payment back and then, you can upgrade your account to Bronze Monthly again.
Waiting for your response in order to process.