What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Once a form is disabled, does it still allow people to enter information on the form?

    Asked by grips on September 06, 2012 at 10:25 PM

    I disabled a form for collecting member information, and I see that someone was able to still use the form.  Is there an additional procedure to ensure that no-one can use the form?

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    JotForm Support

    Answered by liyam on September 06, 2012 at 10:46 PM

    Hello grips.  If the form is disabled, it should no longer be able to be submitted and it should also not be viewable.  Have you placed your form somewhere where we can check and test?