Why was my account charged and where are my forms?

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    bonitaparker
    Asked on October 18, 2017 at 09:32 AM

    I had several forms created in my account; however when I logged in this morning, it said I had no forms.  I also received a $19 charge to my credit card this morning and do not know what that is for.

    Please explain .

  • Profile Image
    BDAVID
    Answered on October 18, 2017 at 11:27 AM

    You have had a Bronze monthly subscription since August 18, 2017 that you have been paying via PayPal. Do you want to cancel it? 

    On regards of your forms, they are showing up in your account, please logout and log back in:

    1508340187forms.png

    Let us know if you need more help.