PDF template not showing fields

  • Profile Image
    Dawnshepard
    Asked on October 18, 2017 at 09:37 AM

    good Afternoon 

    i need templates to show evertything that the customer has signed on my end but when I have amended the pdf it doesn’t save it for each submission is there a way I can get this done at all please as I was struggling to get my head around it last night. Thanks 

  • Profile Image
    Jan
    Answered on October 18, 2017 at 11:31 AM

    My understanding is that not all fields are showing in the PDF submission. Please try to enable the "Show Headers and Texts" option on the Submissions page. Here's a guide: How-to-Show-Headers-and-Text-in-the-PDF.

    After doing that, you can now download the submissions as a PDF. You may also want to check this guide: How-to-Customize-PDF-Submissions-Report.

    Hope that helps. Thank you.