PayPal form not showing CC fields option

  • mortslha
    Asked on October 18, 2017 at 11:03 AM

    My Form https://form.jotform.com/mortslha/essential-oil-fundraiser. I've added the PayPal payment module, but it doesn't seem to work. When I visit the published form page to do a test, there is no payment option on my form. Why?

    Jotform Thread 1276335 Screenshot
    Page URL: https://form.jotform.com/mortslha/essential-oil-fundraiser
  • Elton Support Team Lead
    Replied on October 18, 2017 at 12:13 PM

    I checked your form and you are using Square payment not Paypal.

    PayPal form not showing CC fields option Image 1 Screenshot 30

    If you want to use Paypal, you must delete the Square payment field and replace it with Paypal.

    PayPal form not showing CC fields option Image 2 Screenshot 41

    If you have further questions, let us know.

  • Elton Support Team Lead
    Replied on October 18, 2017 at 12:16 PM

    By the way, in your screenshot, I assume you were using Paypal (standard)? If yes, you will have to submit the form so it would redirect to Paypal. That's where you need to make the payment.

    If you want to show CC fields like the one you are currently using, you will have to use Paypal Pro. CC fields are not provided on Paypal (standard).