What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How did my forms move without my permission?

    Asked by vytocorwebsolutions on September 06, 2012 at 11:28 PM

    Some of my forms have automatically been removed from their designated folders without my permission. Can you solve this issue immediatey?

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    JotForm Support

    Answered by idarktech on September 07, 2012 at 01:11 AM


    We're truly sorry for the confusion this may have caused you.

    I suspect this is due to the database migration process yesterday but it should be fine now. We are now using a more powerful server to avoid lags and delays. May I suggest you to re-organize your form once again to avoid confusion. 

    Apologies for the inconveniences caused.