PayPal Express Error: "Your are not signed up to accept payment for digitally delivery goods."

  • GCUMC
    Asked on October 18, 2017 at 12:13 PM

    We receive and error message when trying to make a payment on a form. The same for worked well at the end of August but does not work now. The error message we receive is attached below.

    I have verified that all the API information is correct.

    What needs to happen to get this fixed?

    Jotform Thread 1276452 Screenshot
  • David JotForm Support Manager
    Replied on October 18, 2017 at 1:26 PM

    You have enabled "Digital Goods" in your PayPal payment field:

    1508347520enabled Screenshot 10

    Please disable it, until you make sure to have enabled "Digital Goods transactions" in your PayPal account: https://digitalgoods.co/2011/07/06/set-up-your-paypal-business-account-for-digital-goods/