Why isn't the embed code bringing up the most recent edited version of my form?

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    Asked on September 07, 2012 at 01:07 AM

    I created a form and copied the embed link to an email. When I sent the email to myself and clicked on the link, it correctly opened the original draft of the form.

    Then, I made some changes to the form and saved. But when I sent myself that embed link, it does not bring up the new rendition, but only the original one.

    Am I doing something wrong?

    The template is a version of King Bankruptcy Letter (specifically, King Bankruptcy Bulletin Sept. 5 2012).


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    Answered on September 07, 2012 at 01:46 AM


    May we know the form URL in which this problem occurs? We'll check your form here. Thanks!

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    Answered on September 07, 2012 at 08:49 AM


    Apologize for the inconvenience that may have caused. Our development team is already fixing this issue and they already migrating our database to a more powerful server cloud which this causing come caching and data replication issue.

    So as a temporarily solution, please login into your JotForm account using www.jotform.com and perform the updates there since you are in our domain www.jotform.com. After the changes/update of your form, please get a fresh copy of code of your form and re-embed it into your email.

    Thank you!