What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't the embed code bringing up the most recent edited version of my form?

    Asked by bankruptcynews on September 07, 2012 at 01:07 AM

    I created a form and copied the embed link to an email. When I sent the email to myself and clicked on the link, it correctly opened the original draft of the form.

    Then, I made some changes to the form and saved. But when I sent myself that embed link, it does not bring up the new rendition, but only the original one.

    Am I doing something wrong?

    The template is a version of King Bankruptcy Letter (specifically, King Bankruptcy Bulletin Sept. 5 2012).

     

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    JotForm Support

    Answered by idarktech on September 07, 2012 at 01:46 AM

    Hi,

    May we know the form URL in which this problem occurs? We'll check your form here. Thanks!

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    Answered by pinoytech on September 07, 2012 at 08:49 AM

    Hi,

    Apologize for the inconvenience that may have caused. Our development team is already fixing this issue and they already migrating our database to a more powerful server cloud which this causing come caching and data replication issue.

    So as a temporarily solution, please login into your JotForm account using www.jotform.com and perform the updates there since you are in our domain www.jotform.com. After the changes/update of your form, please get a fresh copy of code of your form and re-embed it into your email.

    Thank you!