We would like to take advantage of the offer of annual price but that does not seem to be available online

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    vmespinoza
    Asked on October 18, 2017 at 12:38 PM

    We would like to take advantage of the offer of $159/annual price but that does not seem to be available online.  Help please.

    Dear vmespinoza, 
    We have been unable to collect the payment for your subscription. 
    To keep your account active please log in to your account and update your billing details within the next 3 days or your subscription will be cancelled. 
    ------------------------------------------------- 
    SUBSCRIPTION INVOICE - 2017-09-18 
    Email: vmespinoza-ross@lbl.gov 
    Plan: Bronze 
    Amount Due: 159.00 (USD) 

    This covers usage between 2017-09-14 and 2018-09-14 
    ------------------------------------------------- 

    Thank you 
    JotForm Team 
    http://www.jotform.com/

     

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    TREVON
    Answered on October 18, 2017 at 01:41 PM

    Thank you for your interest ins subscribing to Jotform platform o an annual basis.

    To activate the annual payment on your account would be easier since you are not subscribed to any package at the moment. You will go to the pricing page select and select the package you would want to pay for annually. By default we have the Monthly subscription but on selecting the package and heading to the payment you can choose the annual package.

    Kindly check out the attached image below on how you can choose the annual subscription.

    1508348436Upgrade annual.PNG

    Hope the above information is helpful. If you need further assistance kindly feel free to let us know.