Can respondents password protect their responses?

  • Profile Image
    FMTren
    Asked on October 18, 2017 at 12:51 PM

    Can respondents password protect their responses? 

  • Profile Image
    Jan
    Answered on October 18, 2017 at 02:06 PM

    You can encrypt the form so that the form submissions will be encrypted. It can only be decrypted if you have the encryption key. Please refer to this guide for more details: Encrypted-Forms-and-How-to-Use-Them.

    If you are looking for a way to protect the actual form so that only users who have the link can open it, I suggest you check this user guide: Allow-Jotform-to-Be-Filled-out-Only-by-Those-with-a-Special-Link.

    Hope that helps. If you have any questions, let us know. Thank you.

  • Profile Image
    FMTren
    Answered on October 18, 2017 at 02:27 PM

    Hi! Yes this is super helpful. So to get this straight - there isn't a feature where respondents could 'sign back in' to their own survey response? 

  • Profile Image
    Jan
    Answered on October 18, 2017 at 02:48 PM

    You can actually allow your users to edit their form submission. You just need to add the edit link in the email alert. In the email content, click the Form Fields dropdown and select "Edit Link".

    150835192310-19-v8sya.png

    You can also extract the Edit Link as long as you know the Submission ID. Here's an example of an edit submission link:

    https://www.jotform.com/edit/353303246922134929

    You just need the URL (https://www.jotform.com/edit/) and the (submission ID). The submission ID can be found on the Submissions page. Here's how:

    Related guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date.

    Hope that helps. Thank you.

  • Profile Image
    FMTren
    Answered on October 19, 2017 at 02:35 PM

    Hi! 

    This is very helpful. I tried it and tested it with my survey and it worked! I put in another personal email (form 1) of mine and then from there went on to fill out my survey (form 2). I didn't finish and then exited the page...then went back to the email and when I clicked the link, all my answers were still there and I was able to continue the survey. 


    I did this all on Google Chrome. However, just to check, I copied and pasted the link into Safari and my survey came up blank. I also tried accessing it from my email on another computer and it also came up blank. Can you only 'save and continue' if you use the same device and same browser every time? Is there a way to change this? 

    Thanks!  

  • Profile Image
    Chriistian
    Answered on October 19, 2017 at 03:54 PM

    If you are using the edit submission link (https://www.jotform.com/edit/{SubmissionID}), then the data should display even if you access the link on a different device. Can you provide us the Edit submission link that you are using so we can further check on our end?

  • Profile Image
    FMTren
    Answered on October 19, 2017 at 04:01 PM

    So following the steps that were given to me above, I have this link in the email: https://form.jotform.com/72901579084160?session={email}

  • Profile Image
    david
    Answered on October 19, 2017 at 06:30 PM

    I see what the issue is.  Your link text is different from the URL:

    1508452107Capture.PNG

    The URL is entered as:

    https://form.jotform.com/72901579084160

    Where the URL text, which is why it looks correct, is:

    https://form.jotform.com/72901579084160?session={email}

    Highlight your link text and insert the ?session={email} portion at the end for the URL.  That should allow for the correct session URL to be entered and will allow for using save and continue.