New form layout: Date format option is missing

  • mineswd
    Asked on October 18, 2017 at 10:22 PM

    how can change time format to dd-mm-yyyy

    Jotform Thread 1277013 Screenshot
  • Welvin Support Team Lead
    Replied on October 19, 2017 at 12:11 AM

    Access your Settings > Time format and change it to EU-Asia.

    https://www.jotform.com/myaccount/settings 

    New form layout: Date format option is missing Image 1 Screenshot 30


    The format of the date field can also be changed in its settings.

    New form layout: Date format option is missing Image 2 Screenshot 41

  • mineswd
    Replied on October 19, 2017 at 12:24 AM

    hi there, im ady set this time format

    1508386949Capture 1 Screenshot 10

    but i don't have the setting page like yours, please refer below image

    1508387061Capture 2 Screenshot 21

  • Nik_C
    Replied on October 19, 2017 at 2:32 AM

    Yes, you're correct, the date format is missing from the options.

    I will forward this thread to our backend team for this issue to be fixed.

    We'll inform you further through this thread.

    Thank you!

  • Rose
    Replied on October 19, 2017 at 4:28 AM

    We are sorry for this inconvenience.

    In fact, changing date format is not available for the users who use JotForm New Form Layout. The only date format that you can use in this layout is DD/MM/YYYY. 

    On the other hand, the ticket is still escalated to our developers as Feature Request. However, we unfortunately cannot give you any estimates regarding when or if this might get implemented, but as soon as such a feature becomes available, we will make sure to let you know through this support thread. 

    Thank you in advance for your understanding.

  • mt0178
    Replied on October 19, 2017 at 5:05 AM

    hi Jotform, so may i know which form format that i can use? as my another account can change to dd/mm/yyyy pls refer below photo.

    1508403903Capture Screenshot 10

  • Welvin Support Team Lead
    Replied on October 19, 2017 at 8:48 AM

    It is the legacy layout of the form. You can switch to legacy layout in the form settings.

    Settings > Show More Options > Form Layout to Legacy Layout:

    New form layout: Date format option is missing Image 1 Screenshot 20

  • CengizHan
    Replied on March 6, 2020 at 5:27 AM

    Hello,


    We just updated our date picker for the card forms, you can specify the date format and the separator character from the form builder now.


    If you need any help on this, feel free to reply.