Why my form keeps asking to fill required fields when they are filled?

  • dipanpatel1964
    Asked on October 19, 2017 at 4:37 AM

    Hi, 


    I have this error that keeps popping up, but I have no clue whats going on. If you could please find me a solution ASAP, that would be appreciated

    Jotform Thread 1277158 Screenshot
  • Kevin Support Team Lead
    Replied on October 19, 2017 at 9:41 AM

    I have checked your form and it seems  like you have some required fields hidden with custom CSS code: 

    Why my form keeps asking to fill required fields when they are filled? Image 10

    I would recommend you to check the CSS code you have injected to your form and remove this CSS code: 

    #id_81, #id_80 {

      display: none;

    }

    Instead you may delete the fields or set them as hidden through the field settings so they are shown in the form builder, but will not show when you preview the form. 

    Why my form keeps asking to fill required fields when they are filled? Image 21

    Why my form keeps asking to fill required fields when they are filled? Image 32

    I hope this helps.