Salesforce leads in unassigned queue

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    Asked on October 19, 2017 at 09:26 AM

    We were able to successfully get the lead form working however when the lead comes into Salesforce, the owner is the account that we registered on Jotform. Is there a way to have the lead sent into Salesforce but be sent to our Unassigned Queue instead?

    This is a re-post of a comment on Flexible Data Integration with Salesforce

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    Answered on October 19, 2017 at 11:55 AM

    As far as I'm aware there is no option to send the lead to your unassigned queue. But you can send it to a different campaign.

    How to Find Your SalesForce Campaign's ID   

    May I suggest you contact SalesForce support and ask them if there is a way to move your leads from the owner to the unassigned queue.