Missing required data in email notification

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    KidsArtPasadena
    Asked on October 19, 2017 at 04:03 PM

    In my form, I have a required field for date of birth and when the email comes in, that data is not provided in the email. I would like to know why this is occurring and how to fix the issue. When I login to jotform the data is there but it is blank in the email. 

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    david
    Answered on October 19, 2017 at 06:37 PM

    I checked your last couple notification emails and it looks like you have resolved the issue, possibly by deleting and then recreating the notification email.

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    If this is still not as it should be on your end, let us know and we will take another look.