Preview Before Submit Widget: won't let the form to be submitted in IE browser.

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    gulfcoastoccmed
    Asked on October 19, 2017 at 04:05 PM

    it just says please wait and wont submit the form


    works in chrome and firefox

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    BDAVID
    Answered on October 19, 2017 at 06:53 PM

    Thanks for bringing this up to our attention, I cloned your form, and after many test, I found out that the issue is caused by the "Preview before submit" widget.

    1508453545previewbeforesubmit.png

    I then created a simple form, and included this widget, and it won't submit in IE browser: https://form.jotform.co/72917275790871 

    I have reported this issue to our back-end team, you will be notified via this thread when this gets fixed. Meanwhile, delete the Preview Before Submit widget if you want users to keep using IE browser.

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    widgets
    Answered on October 20, 2017 at 07:57 AM

    Hi we apologize for the inconvenience. The problem has been fixed on IE browsers. Please test it out and let us know if it persist. 

    Regards,
    Widget Team

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    gulfcoastoccmed
    Answered on October 20, 2017 at 09:43 AM
    Do I need to change something on my end bc it still doesn’t work
    Thanks,
    Jeremy Penix
    Logistics and Information Services
    Gulf Coast Occupational Medicine
    13406 Airline Highway
    Baton Rouge, La. 70817
    Cell: 225-223-1357
    Office:225-753-7233
    ...
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    BDAVID
    Answered on October 20, 2017 at 10:47 AM

    I can confirm that the issue persist. I removed and added it back, but same result. I will update our widgets team about. 

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    gulfcoastoccmed
    Answered on November 03, 2017 at 03:59 PM

    still doesnt work

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    widgets
    Answered on November 04, 2017 at 12:53 AM

    @gulfcoastoccmed

    If its still doesn't work I advice to clean your browser cache. IE tends to store cache for a very long time. Try to do that and let us know the results.

    Regards,
    Widget Team