What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submissions are missing in my Google Docs spreadsheet

    Asked by CLSmentors on September 07, 2012 at 11:53 AM
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    JotForm Support

    Answered by NeilVicente on September 07, 2012 at 11:58 AM

    May I ask what the exact issues are with your form's integration to Google Docs?

    Are there missing fields or submission entries in the spreadsheet created for your form?

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    Answered by CLSmentors on September 07, 2012 at 12:05 PM
    The number of submissions that are in jot for are not the same as what we have in the Google docs but we are not missing fields.
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    JotForm Support

    Answered by NeilVicente on September 07, 2012 at 12:17 PM

    We actually had a problem with Google Docs integration a couple of days ago. It is possible that during that time, submissions were not successfully exported to Google Docs. Can you please redo the integration?

    If everything goes well, a new spreadsheet that is as updated as your form should be created under your Google Docs account.