I am unable to log in to my account, it says account is suspended

  • jilian@elementalhealingcoaching.com
    Asked on October 19, 2017 at 6:26 PM

    My login and form was just working. I updated my form to simply move the payment page from page 2 to page 7 and after I updated that it seems to have autosuspended my account. This is the second time you guys have done this. The first was because I had an area to take their payment information so I removed that & applied the paypal plugin. I literally changed nothing but the placement and have a client in the middle of trying to fill out my form so this is rather inconvenient and frustrating.

  • Kevin Support Team Lead
    Replied on October 19, 2017 at 10:40 PM

    This seems a duplicated thread, I already answered to you here: https://www.jotform.com/answers/1277865