program seems to be shut down.... please help

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    lgchamberlain
    Asked on September 07, 2012 at 12:14 PM

    I mistakenly used a secure setting for a survey and it used up my monthly quota.  Now nothing works from the client side.  

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    jeanettebmz
    Answered on September 07, 2012 at 12:39 PM

    Your account looks ok in our side , it shows the Premium status. I would recommend you to logout, clear your browser cache and logback in

    Should you need further assistance, let us know

    Cheers!