What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    program seems to be shut down.... please help

    Asked by lgchamberlain on September 07, 2012 at 12:14 PM

    I mistakenly used a secure setting for a survey and it used up my monthly quota.  Now nothing works from the client side.  

  • Profile Image

    Answered by jeanettebmz on September 07, 2012 at 12:39 PM

    Your account looks ok in our side , it shows the Premium status. I would recommend you to logout, clear your browser cache and logback in

    Should you need further assistance, let us know

    Cheers!