Error with Square payment integration

  • CourtNaomi
    Asked on October 20, 2017 at 12:10 AM

    Hello! When someone was trying to fill out a form of mine, they had a notification that said there was an error with the square card and to contact the administrator. The error message they got in below. How can I fix this problem? Thank you for your help!

    Jotform Thread 1278031 Screenshot
  • Chriistian Jotform Support
    Replied on October 20, 2017 at 4:14 AM

    I checked the Square Payment field on your form (https://form.jotform.com/72888476784177) and I noticed that there is an error in the condition of the payment field. 

    15084871492017 10 20 1611 Screenshot 10

    Kindly check this and if the issue still persists, please try re-integrating the Square Payment integration. Please refer to this guide: How to Integrate Form with Square.

    Do let us know if you need further assistance.