JotForm Security, Data Ownership and Retention

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    nicolas3
    Asked on October 20, 2017 at 11:10 AM

    Hello JotForm,

    Thank you for making life easier for us using your service.

    We are planning to upgrade our account, but before we do that, we want to be sure that our data is secure and we're the sole owners of our data, etc. because we have a very sensitive data.

    Simply put, what is your policy on data security, ownership and retention.

    Please let us know the answers and include any links our documentations we can review.

    Thanks,

    Nicolas

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    david
    Answered on October 20, 2017 at 12:10 PM

    I believe most of the information you are looking for can be found in our privacy policy:

    https://www.jotform.com/help/9-Privacy-Policy

    For the highest level of security for your data, you can encrypt the data:

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    If you choose to do so, please take care with the key file that is generated as if it is lost, the data associated with the key cannot be recovered.