Browser window crashes when we try to preview form.

  • CivCel
    Asked on October 20, 2017 at 11:32 AM

    Please help me, my form 2018 REGISTRATION FORM VERSION 2.0 is currently in use, and now it stopped working. It was ok last night, and I didn't change anything but the order some fields.

    My user name is CivCel, and the url is https://www.jotform.com/build/72849047126158

    Thank you, 

    Mandy Kallal

  • Ashwin JotForm Support
    Replied on October 20, 2017 at 11:42 AM

    I'm sorry for the trouble caused to you. 

    I did try to test your form and I am able to replicate the issue you are having. Your form crashes my browser after first page is loaded. 

    I am escalating it to our backend team. Though I cannot provide you in ETA on resolution, we will get back to you as soon as we have any update from them.

  • onur JotForm Developer
    Replied on October 26, 2017 at 10:52 AM

    Hello,


    Sorry for the inconvenience. 

    I've had a look at your form and found the problem. Your very first of registration form is bound to a hidden value. I've changed display status of: 

    1509029386firstCond Screenshot 10

    Because that effects : 

    1509029424secondCond Screenshot 21

    After changing the order or visibility of some of form items should cause this. 

    Could you please check all of your conditions since there are a lot?


    Please feel free to ask any further questions if you face any difficulties.

    Regards.