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ustascAsked on October 20, 2017 at 1:21 PM
I'm getting a lot of complaints our form doesn't work. Across different browsers several users say it stalls after hitting the submit button with no next step in PayPal. It does function correctly, as I've tested it several times successfully. It's just not reliable for all users. Ideas?
Thanks,
Graham Cox, cox@sctennis.com
https://form.jotform.com/62774024870155
Page URL: https://form.jotform.com/62774024870155 -
David JotForm Support ManagerReplied on October 20, 2017 at 1:59 PM
Is your form embedded in a webpage? If that is the case, could you share the URL of the page?
If not, can we try submitting your form to reproduce the issue?