Why text included in the PDF report does not show the style set up in the builder?

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    MSharpe
    Asked on October 20, 2017 at 02:05 PM

    Doing this keeps absolutely none of the formatted I literally just spent TWO HOURS doing. It's not just a matter of having the text show up but having it show up the way I intend for it to with numbers and bullet points to maintain a professional appearance. If we integrate Dropbox for this form, is there a way to make the text show up in PDF form there as well? Having an option in the settings to show text in submitted form when you are creating the form (which you have the option to do with some of your widgets) would solve this issue. May have to go with another service for this type of form if this isn't fixed...



    This is a re-post of a comment on How to Show Headers and Text in the PDF

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    Kevin_G
    Answered on October 20, 2017 at 03:23 PM

    Please note that the text you include in the PDF report might not have the same style as displayed on the web form; however, it can be customized as instructed on this guide: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report 

    Also, the PDF report is the same that is sent in emails, downloaded through the submissions page and the one sent to the integrations  like Dropbox so if you turn on the "Show headers and texts" option the same report will be used for Dropbox too. 

    Please let us know if you have any question, we will be happy to help you.