How to make sure that the data filled stays even if the connection drops?

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    portlandroadsgmailcom
    Asked on October 20, 2017 at 07:47 PM
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    liyam
    Answered on October 20, 2017 at 10:37 PM

    Your concern was cut-off because you have tried to post everything on the title. Can you please try again posting your concern here as a response?

    We will look forward to your update.

    Thanks.

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    portlandroadsgmailcom
    Answered on October 20, 2017 at 10:47 PM

    We use hot-spot to connect to the internet when doing our Jotforms.

    Sadly, the region we are in does not allow for seamless connection to the internet and we keep having 'dropouts' - Our clients are getting frustrated with the forms. (not your problem)

    Is there an OFFLINE version we can use, uploading the forms only once our clients have completed them, rather than being on line for the entire form? Thanks John

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    portlandroadsgmailcom
    Answered on October 20, 2017 at 11:43 PM
    We use hot-spot to connect to the internet when doing our Jotforms.
    Sadly, the region we are in does not allow for seamless connection to the
    internet and we keep having 'dropouts' - Our clients are getting frustrated
    with the forms. (not your problem)
    Is there an OFFLINE version we can use, uploading the forms only once our
    clients have completed them, rather than being on line for the entire form?
    Thanks John
    Tropical Warm Whitsundays' Regards
    John Linton and the team at
    *Five Rubies Pty Ltd & Ruby 5 Pty Ltd*
    *Portland Roads – Sailing the Whitsundays’*
    *Our customers LOVE what we do; because WE LOVE WHAT WE DO*
    *The Whitsundays' BEST Boats at the BEST Price*
    Shingley Drive - Airlie Beach
    QUEENSLAND 4802
    Phone: 0427 814 553
    Email portlandroads@gmail.com
    Internet www.74islands1boat.com.au
    [image: logo]
    ...
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    Nik_C
    Answered on October 21, 2017 at 04:03 AM

    What you could do regarding this issue is to enable Auto fill option https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms. That will make sure that if your client fills the form and internet connection drops when they come back to the form their filled data until that point will still be there.

    Meaning, whatever they input before the internet connection loss, will be there prefilled. And the data stays until the form is submitted.

    Only what is important is that the user continues the filling of the form from the same device (and same Browser) since the data is saved locally in the device.

    Another solution, which allows data to be accessed from anywhere is: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Where a session link is created and your users can use that link anytime from any device to continue filling the form. The data is saved on our servers.

    Hope it helps.

    Let us know if you have any further questions.

    Thank you!