Cannot get access to account

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    Jen
    Asked on September 07, 2012 at 05:05 PM

    Hi, we are trying to get access to the account for this form:

     

    http://westcoastpeddler.com/app.html

     

    The login information has been lost, and we've attempted the "forgot password" link, but we are not receiving the email.

     

    Can you please help?

  • Profile Image
    pinoytech
    Answered on September 07, 2012 at 05:56 PM

    Hi Jen,

    Form ID: 1532439654 was created under Free account using westcoastpeddler as the username of the account and using email address: westcoast*******.net.

    Hope you find this helpful and if you need further assistance, do let us know.

    Thank you!

  • Profile Image
    Jen
    Answered on September 08, 2012 at 12:02 AM

    Looks like we no longer have access to that email account then. Is it possible to get the email changed to jen@thepchd.com?

  • Profile Image
    jonathan
    Answered on September 08, 2012 at 12:11 AM

    @Jen

    For security purposes, we cannot simply process the request without gathering useful information that can confirm your association or ownership on the form and its original author.

    Can you please share also with us your relation to the original mentioned form owner? Can you also login to your Jotform account? As is now, I can only see you logged in as 'guest account' only.

    Please update us.

    Thanks.