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    One of my submit buttons has disappeared from the live form

    Asked by buckeyepartyzone on September 07, 2012 at 06:47 PM

    I have a form that has a request section and then a payment section the button in the upper request section shows up in editing by it's not there when the form is posted

    Please respond to dave@spiderclimbing.com

    I am working on a clients web site who is using your form

    Thanks,

    Dave Barnes

    Page URL:
    http://www.buckeyepartyzone.com/Reservations-Form_ep_46-1.html

    Screenshot
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    JotForm Support

    Answered by EduardoMendez on September 07, 2012 at 08:15 PM

    Hello Dave,

    Your submit button doesn't show because of the condition that as been declared for it.

    It should show up when the "I have voucher, enter voucher code" is filled.

    Here is a guide on conditions that may be of interest.

    Let me know if you need any more help!

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    JotForm Support

    Answered by jonathan on September 07, 2012 at 08:22 PM

    @Dave

    It seems the condition actually work..., but it is just that the button become misplaced when the condition triggers. (the button displayed on top, see screen)

     

    The glitch probably had something to do with the way the fields were shrink or expanded. Try exploring the alignment of the fields. I will check this also and get back to you when I find it.

    Thanks.

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    JotForm Support

    Answered by jonathan on September 07, 2012 at 08:31 PM

    Here is what I found.

    If you expand all the shrinked fields (event date, time and full name, email, home number). The condition will now properly display the hidden button.

    Try this form... http://www.jotform.me/form/22507411420439 , I cloned yours and tested the fields.

    I know this might not be the solution yet.
    I will try to explore further if we can make used of design you wanted and still make the button displayed properly.

    Thanks.

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    Answered by buckeyepartyzone on September 08, 2012 at 09:22 AM

    Thanks for your help, that was perfect.

  • Profile Image

    Answered by gori-mathew on September 08, 2012 at 10:01 AM

    Welcome and glad to know that you are working fine.