Redirect after payment not to original website

  • Profile Image
    Bart
    Asked on September 07, 2012 at 08:51 PM

    Hi,
    I implemented JotForm to my Wordpress website, but after making a payment (Paypal) the user is not sent back to the website, instead he/she gets the confirmation message direct from the JotForm site.
    Is this a setting somewhere?
    Regards,
    Bart
  • Profile Image
    jonathan
    Answered on September 07, 2012 at 09:38 PM

    @Bart

    Hi, since you are using a payment field(Paypal) in your form, upon form submission, the website will be automatically redirected to Paypal to confirm the payment transaction.

    You can only use the JotForm thank you page to be displayed if you are not using a payment field.

    Please inform us if this does not answer your inquiry.

    Thanks.

  • Profile Image
    jonathan
    Answered on September 07, 2012 at 10:07 PM

    @Bart

    Hi, since you are using a payment field(Paypal) in your form, upon form submission, the website will be automatically redirected to Paypal to confirm the payment transaction process.

    After the payment process/transaction was duly completed, the form user will be transferred to a page containing the link that will direct it back to the form's Thank You URL.

    Please inform us if this does not answer your inquiry.

    Thanks.