- naperjayceesAsked on October 22, 2017 at 09:14 PM
We are trying to login to our jotform account and it won't let us. I reset the password and it still says LOGIN FAILED- SUSPENDED. I know the October monthly payment was just taken out so it's not that. Can you help ASAP?
- JotForm SupportWelvinAnswered on October 23, 2017 at 03:07 AM
Our apologies. I have just reactivated your account.
It seems that a member of our team of reviewers has mistakenly suspended the account. I have coordinated with them for the reason why.